Your customers' data stays protected. You stay in control of every automation.
You decide what gets activated
No Thenia AI automation starts sending until you enable it. After signup, a short 3-step setup guide helps you choose which automations you want to use. From there, you can review every scheduled email, see why a particular customer was selected, and cancel any individual send. For seasonal campaigns, you choose how they operate: "Send automatically" or "Ask me first".
Respectful communication, by design
Thenia limits how frequently each customer receives emails, enforcing a minimum interval between messages. Every email includes an unsubscribe link, and unsubscribe requests are processed automatically. This helps keep communication measured while giving your customers control over whether they continue hearing from your store.
Encrypted connection with AES-256
There's no need to create or manage connection credentials manually. The Thenia plugin generates the connection keys automatically, and they're stored using AES-256 encryption. You can disconnect your WooCommerce store whenever you choose.
Available products and relevant orders only
Thenia recommends only products that are published and available for purchase in your store. Out-of-stock and non-public products are excluded from recommendations. Orders originating from marketplaces are also excluded from its analysis and automations.
Your customer data is never an advertising product
Your customers' information is used solely to operate Thenia for your business. It is never sold to third parties or shared for advertising purposes. Its use is limited to the service features that support your store.
Automatic checks before every email
Before an email is sent, Thenia automatically verifies that the featured products are relevant to the recipient and that the message uses approved copy or content you've provided. Coupon restrictions and customer contact frequency limits are applied when the email is scheduled. If a required check fails, the email is held rather than sent.
Built-in deliverability safeguards
Thenia gradually increases sending volume, limits how often each customer receives messages, and removes addresses that cannot accept email. If delivery failures or spam complaints rise, sending automatically slows down or pauses. These safeguards help protect deliverability and improve the chances of your emails reaching the inbox.