Want to remind customers to reorder without manually scheduling emails for every product? Thenia is an AI-powered email marketing tool that automates WooCommerce reorder reminders and replenishment emails. It analyzes how often each consumable is purchased again in your store, accounts for the quantity in the customer's latest order, and estimates when they'll need more. Shortly before that point, Thenia sends a personalized email featuring the product they already buy and a personal discount code.
You don't have to calculate when each customer will run out of a product. Thenia uses your store's order history to determine when a reminder is likely to be most relevant.
Each reminder focuses on a product the customer has already purchased, with supporting content selected for their needs.
Reorder reminders are primarily designed for products that get used up or need periodic replacement. For durable products, Thenia recommends relevant consumables, replacement parts, and accessories rather than suggesting another device of the same kind.
For example, if someone buys a coffee maker or vacuum cleaner, Thenia won't recommend purchasing another coffee maker or vacuum cleaner of the same kind. Instead, it looks for compatible consumables, spare parts, and accessories that make sense for the customer's purchase.
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Hi Sarah,
Could it be time to reorder Filter Coffee 500 g? We're sending you a little reminder. Thank you for trusting us!
We also have a discount code for your next order.
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Why did Sarah receive this email now? She previously ordered two packs of filter coffee. Based on the store's purchase history, Thenia knows that customers typically reorder this coffee every few weeks. Because Sarah purchased twice the usual quantity, it estimates that her supply will last approximately twice as long. The reminder is therefore scheduled shortly before she's expected to run out, featuring the coffee she already prefers and a discount code created just for her.
A reorder reminder, also called a replenishment email, is an automated message that encourages a customer to purchase a product again shortly before they're expected to run out. Thenia personalizes these reminders for consumable products, featuring the customer's previously purchased item and a personal discount code.
Connect your WooCommerce store to Thenia using its WordPress plugin and enable the reorder automation. After signup and connection, a short 3-step setup guide helps you select and activate the recommended automations, including reorder reminders. Thenia analyzes your orders and sends reminders automatically, without requiring a separate schedule for every product.
Thenia estimates replenishment timing using your store's order history. It measures how often the same product is purchased again and adjusts the timing based on the quantity in the customer's latest order. For a new product without sufficient purchase history, AI estimates how long it will last.
Yes. Reorder reminders include a personal discount code that is automatically created in your store, limited to a single use, and assigned an expiration date. Thenia recommends a discount rate suited to the product category, and you can change it.
Reorder reminders are primarily used for consumables and replacement parts that need periodic replenishment. For non-consumable products such as coffee makers and vacuum cleaners, Thenia recommends compatible consumables, spare parts, and accessories instead of suggesting another product of the same kind.
Yes. Thenia is built for WooCommerce and connects through its WordPress plugin. Create your account, download and install the plugin, and connect your store to automatically import the necessary data. Customer-facing emails are currently sent in Greek.
Sign up for Thenia yourself, download the plugin, and install it in WordPress. Connect your WooCommerce store and let Thenia automatically analyze your orders, products, and customer purchasing patterns.
You'll receive your free store analysis before any email is sent. You can then choose which automations to activate, with no subscription or monthly fee.
